So, my story begins before two days (28th of December) when I travelled from Zagreb to Berlin with Flixbus (line 060). The trip started at 8:30 and ended up in 23:30. The route was from Zagreb, through Maribor, Vienna and Praha all way to Berlin. We had one stop that lasted half an hour somewhere …
I was moving all my stuff back from Berlin to the Netherlands and so had two cases full of all my most valuable possessions in the hold of the bus. I had to change in Hamburg and when I got The Hague, only one of my two cases was still in the hold. I assumed the …
I am Clemencia Gutierrez, Colombian tourist making visits in sweden to a Swedish friend who traveled with me that day, so I will tell you our story and what we had found, because there had been more a lot of more cases like ours without answers We make the online reservations of the bus N770 (Copenhaguen …
A week ago I returned from Lisbon to Madrid, my trip ended at the last stop of the bus, I was carrying hand luggage a briefcase bag which I saw a few minutes before leaving, as I was very busy I forgot it inside the bus. After 15 minutes of getting off the bus I realized …
Here is a post a made a while back when my luggage was first lost. I posted this to flixbusses Facebook page multiple time until they stopped deleting it. Since then probably at least once or twice a month I get messages from people who have encountered similar situations. In the end flixbus ended up …
Lats year, during my first trip with Flixbus between Grenoble and Lyon (France), I put my suitcase in the baggage hold. The driver didn't give me any ticket or receipt. One hour and a half and a stop later, I got off the coach and realized my suitcase had disappeared from the hold. I informed …
I checked my luggage, received my baggage ticket, and got on a Flixbus in Zagreb, Croatia to go to Vienna on the 8/08 (Reference 8077552418). HUGE mistake! At the border of Slovenia and Croatia, I was first through customs, and indicated to the driver that I was going to the bathroom (since the bathroom on …
On September 7, I made a trip from Berlin to Amsterdam at 10:00 pm and my ticket data (requested by them on the complaint form) is Booking number # 1007341191 and Connection N31. After arriving at my final destination, On September 8, at 10 o'clock, I discovered that Flixbus lost my suitcase. I bought tickets for …
I'm from Brazil but last august I was backpacking through Europe and, on a Flixbus route from Brussels to Amsterdam, the bus driver left me alone at a restaurant in the middle of the road. Everybody inside the restaurant (a very tiny place) was shocked when I told them the bus driver was simply gone …